Microsoft AppSource

Shift Handoffs
That Actually Work

Standardize end-of-shift reporting across every department. Catch issues before they escalate. Keep leadership informed. Operators report right from Outlook.

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Crossover Central

Shift

Day (6am-2pm)

Department

Assembly Line 3

Production Summary

Units Produced

342 units, 97% of target

Open Issues / Carry-Forward

Conveyor 2 belt tension. Maintenance notified. Monitor at start of next shift.

Safety Incidents

None

Fills out right inside Outlook. No separate app required.

The Problem

Sound Familiar?

Every manufacturing team runs into the same three walls. These aren't edge cases. They're the default when shift handoffs are informal.

Verbal handoffs get lost

The outgoing operator says it. The incoming operator hears something different. By the time management finds out, the shift is two days in the past. Critical information disappears between shifts.

No standardization

Assembly uses a Word doc. Maintenance texts a group chat. Quality fills out a paper form. Every department has its own system, or no system at all. Comparing data across shifts is nearly impossible.

Leadership is blind

Managers and plant directors don't know what happened on the floor until it becomes a problem. By then, it's a firefight instead of a 5-minute read at 8am. Reactive instead of informed.

How It Works

Three Steps. One Report.

The entire workflow happens inside tools your team already uses. No training required. No new logins to manage.

Operators report from Outlook

End-of-shift form appears in the Outlook sidebar. Operators fill it out, submit, and get back to their day. No separate app, no new password. It's right where they already are.

Admins review and approve

A dashboard shows all submitted reports from every department. Admins approve reports, send them back for edits, or add supervisor notes. Nothing goes to leadership without review.

Leadership gets the summary

A curated email summary goes out automatically at shift close. Every shift. Every department. One clean report that leadership actually reads, instead of tracking down status in Slack.

Features

What's Included

Purpose-built for the floor. Not a generic form tool bolted onto a chat app.

Custom Templates

Drag-and-drop template builder with 20 field types including text, number, dropdown, checkboxes, and hourly grids. Each department gets exactly the form they need.

Approval Workflow

Reports go through admin review before summaries go out. Admins can approve, request edits, or add notes. Leadership only sees clean, reviewed data.

Issue Carry-Forward

Open issues persist across shifts automatically. If an operator flags a maintenance problem on the day shift, the night shift sees it immediately. No one has to remember to mention it.

Hour-by-Hour Tracking

Production data entry by the hour with auto-calculated totals and shift targets. See which hour went sideways, not just the end-of-day total.

Works in Outlook

Operators fill out reports right inside their email client. No separate app to install, no training required. If they can send an email, they can submit a shift report.

Email Summaries

Branded shift summary emails sent to the right distribution list at shift close. Leadership gets a concise, readable report covering every department. Formatted, not a wall of raw text.

Product Tour

See It Running

Real screenshots from the live product. The dashboard your supervisors check, the templates your admins build, the board you mount on the wall.

Dashboard

Every department, one screen

Throughput, scrap, downtime, quality holds — side by side per department. Open CAPA / NCR flags surface in red so leadership can't miss them.

Template Editor

Build the form, see it instantly

Field palette on the left, drag-and-drop canvas in the middle, live Outlook sidebar preview on the right. Tabs, repeating groups, KPI tagging, summary requirements — all visible while you build.

TV-mounted trends board with KPI tiles, sparklines, and line charts

TV Trends Board

Mount it on the wall

KPI tiles with sparklines and rolling targets. Throughput vs. goal, scrap and downtime trends, open flag counters. Auto-refreshes; no sign-in required for the screen.

Approval Queue

Review every shift in one pass

Search, filter, export to CSV. One click to review each submission with full edit history. Approve, return with a comment, or batch by shift transition.

Pricing

Simple, Transparent Pricing

One plan, every feature, unlimited users. No per-seat fees, no surprises.

All Features Included

Per Facility

$ 200

per facility / month

Everything your facility needs to run standardized, accountable shift handoffs.

Unlimited users & departments
Outlook add-in
Custom templates (20+ field types)
Supervisor review + approval
Summary emails to leadership
MDI / Trends board + KPI stoplights
Issue carry-forward + hour-by-hour tracking
CAPA / NCR / safety flags

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Enterprise

Custom

volume pricing available

Multi-facility operations get per-facility volume pricing tailored to your footprint.

Everything in Per Facility
Volume per-facility pricing
Custom branding
API access
Dedicated onboarding
Priority support + SLA

All plans include a 14-day free trial. No credit card required. Unlimited users included.

Built for Manufacturing

Designed around how shifts actually run, not how they look on paper.

Built on the Floor

Designed from real shift handoff workflows, not a generic form tool. Every feature exists because a manufacturing team needed it.

Works With Your M365 Setup

No new software stack to approve. Crossover Central is a Microsoft AppSource add-in that drops into your existing Microsoft 365 environment. IT doesn't have to stand up anything new.

Your Data Stays in Your Tenant

Shift data lives in your Microsoft 365 tenant. Your production data, issue logs, and records stay where your IT team can see and control them.

Up and Running in One Shift

From AppSource install to first submitted report in under an hour. Templates are pre-built for common manufacturing departments. Customize them later.

Outlook Add-in

Microsoft 365 Compatible

M365 Data Residency

AppSource Distributed

Shift HandoffsThat Actually Work